【崗位職責(zé)】 1.?制定年度水療中心商業(yè)計(jì)劃與月度水療市場(chǎng)推廣計(jì)劃，季度、年度部門營(yíng)業(yè)預(yù)算、財(cái)務(wù)計(jì)劃等。確保部門開(kāi)支得當(dāng)，低于部門運(yùn)作預(yù)算且嚴(yán)格控制成本。 2.?監(jiān)督，管理所有日常運(yùn)作事宜。 3. 確保及時(shí)更新當(dāng)前的推廣活動(dòng)，政策改動(dòng)和備忘錄。 4.?與各部門總監(jiān)/經(jīng)理，包括市場(chǎng)傳訊經(jīng)理密切合作，發(fā)展養(yǎng)生中心的各項(xiàng)推廣活動(dòng)。 5.?關(guān)注本地競(jìng)爭(zhēng)對(duì)手，將其養(yǎng)生運(yùn)營(yíng)情況與我們酒店情況進(jìn)行對(duì)比，以便更好地發(fā)展養(yǎng)生項(xiàng)目。 【崗位要求】 1. 掌握酒店基礎(chǔ)管理知識(shí)，懂得成本管理與核算，具有與養(yǎng)生、溫泉和SPA專業(yè)知識(shí)，娛樂(lè)以及酒店服務(wù)相關(guān)的知識(shí)。 2. 熟悉養(yǎng)生中心管理及消防安全及公共衛(wèi)生安全相關(guān)政策法律。 3. 熟練應(yīng)用電腦辦公軟件。 4.?具有解決問(wèn)題，推理，號(hào)召，組織，領(lǐng)導(dǎo)，溝通和培訓(xùn)能力。

禮貌并有效地處理客人和員工的投訴或詢問(wèn)，并將無(wú)法立即處理的客人投訴或困難時(shí)，需匯報(bào)至主管并持續(xù)跟進(jìn)確保解決。 ?Handle guest enquiries in a courteous and efficient manner and report guest complaints or? problems to supervisors if no immediate solution can be found and assure follow up with guests. 明晰他/她的首要任務(wù)是為客人提供服務(wù)，并以客人的需求和安全為第一要?jiǎng)?wù)。 Realize that his/her primary role is to be of service to the guest and that their needs & safety come first. 確保告知酒店客人正確的消息和活動(dòng)信息。 Must impart correct information & advise the guest on the various services/activities in the hotel. 確保所有區(qū)域時(shí)時(shí)整潔。 Must keep all areas clean at all time. 必須完全了解急救和救生的技術(shù)。 Must be completely conversant with first aid & life saving techniques. ?時(shí)刻關(guān)注客人發(fā)出的求救信號(hào)。 Must be attentive and alert for any signs from the guest.

崗位職責(zé)： 1.對(duì)游泳場(chǎng)所的安全進(jìn)行檢查，排除安全隱患； 2.對(duì)游泳者的安全進(jìn)行有效的觀察和防護(hù)； 3.對(duì)溺水者進(jìn)行現(xiàn)場(chǎng)赴救； 4.對(duì)游泳運(yùn)動(dòng)中常見(jiàn)的運(yùn)動(dòng)損傷進(jìn)行初步應(yīng)急處理； 5.在醫(yī)務(wù)人員到來(lái)之前，對(duì)溺水者進(jìn)行現(xiàn)場(chǎng)急救； 6.現(xiàn)場(chǎng)人工呼吸和心肺蘇 崗位要求： 1.形象良好，口齒清晰，普通話良好； 2.熟悉泳池管理，有救生員資格證； 3.掌握游泳和救生急救技術(shù)，了解游泳衛(wèi)生消毒知識(shí)； 4.具備水中急救和陸地人工救護(hù)能力； 5.身體健康，能吃苦耐勞，有強(qiáng)烈的責(zé)任心及服務(wù)理念； 6.能按服務(wù)工作規(guī)范質(zhì)量標(biāo)準(zhǔn)獨(dú)立進(jìn)行工作。 7.要持有救生證。

1年或以上國(guó)際品牌酒店相關(guān)工作經(jīng)驗(yàn) 良好的團(tuán)隊(duì)合作精神 具有服務(wù)熱忱

Primary Responsibilities主要職責(zé) 1.Regular check related equipment of swimming pool is functioning properly every day. 每日檢查泳池相關(guān)設(shè)備是否運(yùn)作正常。 2.Pay attention whether the guests’ conducts keep in compliance with safety. 注意客人是否符合安全使用規(guī)則。 3.Check all the equipment, to ensure that the equipment is operating normally. 檢查所有的設(shè)備，確保設(shè)備是否運(yùn)轉(zhuǎn)正常。 4.Warmly, politely answer the guest all kinds of question. Provide all service which is possibility. 禮貌、熱情地回答客人的問(wèn)訊，并提供一切有可能的幫助。 5.Remain and persuade the guests whose behavior has violated the provisions. 對(duì)違反賓客娛樂(lè)須知規(guī)定的客人應(yīng)給予勸阻和提醒。 6.Responsible for providing professional and technical guidance. 負(fù)責(zé)提供專業(yè)技術(shù)指導(dǎo)。 7.Responsible for general training on the customer. 負(fù)責(zé)一般的對(duì)客培訓(xùn)任務(wù)。 8.Maintain regular communication with clients and provide technical support for customers. 與客人保持經(jīng)常性的溝通，為客人提供技術(shù)支持。 9.Keep a high degree of safety awareness and stand fast at posts near the pools with ideological focus and high responsibilities. Keep a high awareness of the safety situation of any rush. If there is any emergency, Safeguard should conduct the fist-aid in accordance with emergency plans. 有高度的安全意識(shí)，堅(jiān)守崗位，人不離池，思想集中，反應(yīng)靈敏，注意觀察池內(nèi)客人的情況，發(fā)現(xiàn)危險(xiǎn)按緊急預(yù)案處理。 10.Responsible for inspecting and testing water quality and do inspecting records to ensure the health and safety of guests. 負(fù)責(zé)檢查和測(cè)試水質(zhì)并做好記錄，確保衛(wèi)生安全。 11.Responsible for drug dosing and daily cleaning. 負(fù)責(zé)投加藥物，并做到每日吸塵。 12.Daily maintenance and regular maintenance of equipment. 每日定時(shí)保養(yǎng)和維護(hù)設(shè)備。 13.Responsible for the cleaning of the surrounding areas of swimming pool. 負(fù)責(zé)泳池內(nèi)和周邊區(qū)域的清潔衛(wèi)生工作。 14.Directly cooperate the departments together to solve engineering problems. 與直屬部門合作，共同解決工程問(wèn)題。 15.Coordination with the department's staff to complete the work. 與部門員工協(xié)同完成各項(xiàng)工作。 16.Complete all the work arrangements arranged by the heads of departments. 完成部門主管安排的各項(xiàng)工作。 17.Maintain smooth operation of all equipment through periodic service checks, lubing and reporting work orders promptly. 通過(guò)定期的服務(wù)檢查，潤(rùn)滑和及時(shí)報(bào)告工作訂單，維護(hù)所有設(shè)備的正常運(yùn)行。 18.Maintain thorough knowledge of all strength and cardio equipment and their programs as well as the proper use, alignment, safety and contraindications. 全面了解所有力量和心臟設(shè)備及其程序，以及正確使用、校準(zhǔn)、安全和禁忌癥。 19.Maintain current CPR, First Aid certifications. 維護(hù)現(xiàn)有的CPR，急救證書。 20.Maintain professional certifications while continually pursuing a greater degree of knowledge and expertise through self-study, in-services offered, program development and other continuing education efforts. 保持專業(yè)認(rèn)證，同時(shí)通過(guò)自學(xué)、在職培訓(xùn)、項(xiàng)目開(kāi)發(fā)和其他繼續(xù)教育努力，不斷追求更高程度的知識(shí)和專業(yè)技能。 21.Maintain current tracking records of all clients, with a special emphasis on proper procedure and protocol. 維護(hù)所有客戶的當(dāng)前跟蹤記錄，特別強(qiáng)調(diào)正確的程序和協(xié)議。 22.Timely written reports of all incidents, work orders, safety and first aid occurrences. 及時(shí)書面報(bào)告所有事故、工單、安全和急救情況。 23. Adhere to Swimming Pool Standard Operating Procedures Manual. 遵守泳池標(biāo)準(zhǔn)操作程序手冊(cè)。 24.Carry out any other duties and responsibilities as assigned. 完成分配的其他職責(zé)。 Knowledge and Experience 知識(shí)經(jīng)驗(yàn) 1.Safeguard card holders. 持有國(guó)家體育局認(rèn)可的救生員證。 2.Minimum of 1 year experience in swimming pool fields. 1年以上泳池領(lǐng)域工作經(jīng)驗(yàn)。 3.Experience in administering PAR-Q, health risk and history, fitness assessments, and client consultation. 具有管理PAR-Q、健康風(fēng)險(xiǎn)和病史、健康評(píng)估和客戶咨詢的經(jīng)驗(yàn)。 4.Interest and experience in a lifestyle wellness philosophy that incorporates the balanced basics of food, water, rest and activity. 興趣和經(jīng)驗(yàn)在生活方式的健康哲學(xué)，包括均衡的基本食物，水，休息和活動(dòng)。

【崗位職責(zé)】 1.在任何時(shí)候都以友好、熱情和專業(yè)的態(tài)度去接待客人 2.為客人確認(rèn)Spa護(hù)理的預(yù)訂，確定預(yù)約有效并為客人盡快安排理療師 3.合理安排時(shí)間表，按時(shí)完成當(dāng)日收入報(bào)告并按制度上交 4.具備充分的產(chǎn)品、護(hù)理療程知識(shí)，具有高度的服務(wù)意識(shí)，了解護(hù)理價(jià)格 【崗位要求】 1.良好的服務(wù)意識(shí)，樂(lè)于從事水療工作。 2.有相關(guān)的工作經(jīng)驗(yàn)者優(yōu)先考慮。

Primary Responsibilities 主要職責(zé) 1. Possess knowledge about all aspect and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details. 掌握SPA和設(shè)施所有方面的知識(shí)，以確保客人獲得準(zhǔn)確信息，及以完整細(xì)節(jié)回應(yīng)客人的詢問(wèn)。 2.Performs all massage, body treatments, and aesthetic services as certified or trained to do so. 完成所有的按摩、身體治療和美容服務(wù)，如同認(rèn)證或培訓(xùn)時(shí)接受的服務(wù)質(zhì)量。 3.Reviews guest’s medical history/ waiver and all information in Spa Soft, prior to performing each treatment. 在進(jìn)行每次治療之前，檢查客人在Spa Soft的病史/免疫史和所有信息。 4.Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order. 任何時(shí)候保持清潔和整潔的工作環(huán)境，確保對(duì)身體治療的設(shè)備和個(gè)人設(shè)備處于安全正常運(yùn)轉(zhuǎn)狀態(tài)。 5.Maintains proper supplies of professional products, towels, and other supplies in treatment rooms. 在治療室保持適當(dāng)?shù)膶I(yè)物品、毛巾和其他用品的供應(yīng)。

崗位職責(zé) 1.負(fù)責(zé)賓客游泳的絕對(duì)安全、勤巡視池內(nèi)泳者的動(dòng)態(tài)，發(fā)現(xiàn)溺水者要迅速處理，做好搶救工作并及時(shí)向領(lǐng)導(dǎo)報(bào)告。 2.認(rèn)真做好每天的清場(chǎng)工作。 3.負(fù)責(zé)游泳池水質(zhì)的測(cè)驗(yàn)和保養(yǎng)及游泳場(chǎng)地的環(huán)境衛(wèi)生。 4.上班集中精神，不得與無(wú)關(guān)人員閑談，救生臺(tái)不得空崗，無(wú)關(guān)人員不得進(jìn)入池面。 5.勤在泳池邊觀察。注意游泳者的動(dòng)向，防止發(fā)生意外，保證賓客的安全。對(duì)不會(huì)游泳者可作技術(shù)指導(dǎo)。 6.定時(shí)檢查更衣室，杜絕隱患。 崗位要求 1.中專以上學(xué)歷，或相關(guān)院校畢業(yè)生。 2. 熟悉游泳池服務(wù)知識(shí)、掌握游泳和救生急救技術(shù)，懂得游泳衛(wèi)生消毒知識(shí)，取得白卡以上救生證書。 3. 能按服務(wù)工作規(guī)范的質(zhì)量標(biāo)準(zhǔn)獨(dú)立進(jìn)行工作。 4. 有在水中進(jìn)行急救和在陸地上進(jìn)行人工救護(hù)的能力。

Job Description 崗位職責(zé) Responsible for providing professional beauty services for spa guests. 負(fù)責(zé)為SPA客人提供專業(yè)的美容服。 Regularly flip through frequent guest files to understand customers' hobbies, requirements and skin characteristics, so as to provide better services. 定期瀏覽賓客及?？蜋n案，了解客戶的愛(ài)好、要求及皮膚的特性，以便更好的提供服務(wù) Job Requirement 崗位要求 Good communication skills, strong sense of service, patient and meticulous work 善于溝通，服務(wù)意識(shí)強(qiáng)，工作耐心細(xì)致 Hard-working, positive, strong teamwork skills 吃苦耐勞，積極向上，團(tuán)隊(duì)協(xié)作能力強(qiáng)