1.?????To be responsible for the overall operation of the Fitness Centerwhich include the swimming pool, sauna, locker facilities and pool bar.
負(fù)責(zé)健身中心的運(yùn)營(yíng)包括游泳池、桑拿、更衣室設(shè)備和吧臺(tái)。
2.?????To coordinate training activities on a weekly, monthly schedule.
參與每周和每月的培訓(xùn)
3.?????To be fully familiar with all the Hygienic requirements set by bothlocal government and Marriott standards.
熟悉當(dāng)?shù)卣腿f豪的衛(wèi)生標(biāo)準(zhǔn)。
4.?????Assist in inventorying facility equipment.
協(xié)助對(duì)設(shè)施設(shè)備進(jìn)行盤點(diǎn)。
5.?????Operate the pool bar in a professional manner and meet the beveragerequirements according to? local laws.
以專業(yè)的態(tài)度維持健身房的運(yùn)作并符合地方對(duì)飲料的有關(guān)規(guī)定。
6.?????Ensure all fitness equipment is well maintained in clean andworking order.
確保健身房設(shè)備的清潔和正常工作。
7.?????Familiar with the use of facilities and equipment in order toprovide guests with accurate information.
熟悉設(shè)施設(shè)備的使用,以便向客人提供準(zhǔn)確的信息。
8.?????Ensure all associates to follow and conform to the Fitness Centerrules and regulations.
遵守并保持健身中心的規(guī)定。
9.?????Inventory counting and ensure the proper amount of towels, linen,bathrobe and other Fitness Center daily supplies.
清點(diǎn)貨存,維持毛巾、布草、浴衣和其他物品的正確數(shù)量。
10.??Department inventory control in order to minimize loss, such astowels, robes, slippers, etc.
控制部門的物品,如毛巾、浴衣、拖鞋的遺失。盡可能的減少損失。
11.??To ensure all staff are knowledgeable to answer all questions andrequests regarding to the Fitness Center in English or Mandarin.
確保能用英語或普通話應(yīng)答客人有關(guān)健身中心的問題和要求。
12.??To maintain the grooming, personal hygiene and dress code on a dailybasis in according to the property standard
根據(jù)北京中關(guān)村東升科技園萬麗酒店的規(guī)定遵守著裝、儀容儀表及個(gè)人衛(wèi)生。
13.??Ensure all staff are well trained on all emergency situations andare prepared for any fire evacuations.
確保都受到緊急情況處理程序的培訓(xùn),并對(duì)火警疏散做好準(zhǔn)備。
14.??Ensure the safety and security of all guests and fellow associatesin order to provide a proper safe working area.
確保所有客人和同事的安全,提供一個(gè)安全的工作區(qū)域。
15.??Report and create log of all security incidents and accidents inaccordance to hotel requirements.
按照酒店要求記錄、報(bào)告安全事故。
16.??Ensure all areas of the Fitness Center are well maintained to avoidany safety concerns for guests and associates.
確保健身中心區(qū)域被很好地維護(hù)并避免對(duì)客人和員工會(huì)造成隱患的安全問題。
17.??Communicate effectively to your shift leader and manager.
與你的主管和經(jīng)理以及同事之間保持有效的溝通。
18.??Make suggestions and provide ideas to improve guest service.
為提高對(duì)客服務(wù)提供建議。
19.??Resolve guest and employee concerns and seek solutions in time.
發(fā)現(xiàn)客人和員工的各種問題并尋找解決措施。
20.??Work closely with other sections and departments for in-timeinformation sharing to ensure proper guest delivery of services on a consistentbasis.
和其他部門緊密合作并分享信息以確保向客人提供持久的服務(wù)。
21.??Assist and cooperate with B&F department on pool bar service.
協(xié)助飲餐部提供泳池吧餐飲服務(wù)。
22.??Know the hotel so facilities to promote and sell to guests.
了解酒店所有設(shè)施,以促進(jìn)和出售給客人。
23.??Make sure qualified people use fitness facilities such as hotelguests, members and more
確保有資格的人使用健身設(shè)施,如住店客人、會(huì)員等。
24.??Correctly process the checkout
正確處理結(jié)賬程序。
25.??Depending on your needs, lead and help guests reach where they wantto go.
根據(jù)客人的需要,引領(lǐng)并幫助客人到達(dá)他們想去的地方。
26.??Learn about the latest hotel information to provide guests with informationservices.
了解酒店最新的信息,以便為客人提供信息服務(wù)。
To have a positive
impact, taking personal responsibility and initiative to resolve issues,
always clearly communicating with both guests and colleagues.
具有積極的影響力,有責(zé)任心,主動(dòng)解決問題,善于與客人及同事溝通。
To be flexible,
responding quickly and positively to changing requirements including the
performance of any tasks requested.
工作中靈活變通,反應(yīng)敏捷,能果斷地根據(jù)具體情況而改變工作要求。
Maintainsthorough knowledge of all strength and cardiovascular equipment and theirprograms as well as the proper use, alignment, safety and contraindications.
對(duì)所有力量和有氧設(shè)備及其流程以及正確的使用、校準(zhǔn)、安全和禁忌進(jìn)行全面了解。
To contribute ideas and suggestions and
actively promote the services to enhance operational/environmental
procedures and facilities in the property.
為部門的運(yùn)作程序,改善環(huán)境設(shè)施等提供意見。
To meet, greet and bid farewell to all guest
with a warm, friendly and genuine smile.
以熱情、友好和真誠(chéng)的笑容來迎接、問候,歡送所有的客人。
Possessknowledge about all aspect and the facility to ensure guests are provided with accurate information, and inquiries are respondedto with completedetails.
掌握設(shè)施各方面的知識(shí)信息,以確保為客人提供精準(zhǔn)信息,及完整詳細(xì)地回應(yīng)客人詢問。
Maintainscleanliness of all types of equipment, common areas, and service areas;ensuring the facility in peak sanitary condition at all times.
保持所有類型的設(shè)備、公共區(qū)域和服務(wù)區(qū)域的清潔;確保設(shè)施在任何時(shí)候都處于最佳衛(wèi)生狀態(tài)。
Ensuressufficient stock of items in all service areas including towels, water,beverages, magazines, newspapers, clean headsets, and amenities.
確保所有服務(wù)區(qū)域有充足的庫(kù)存物品,包括毛巾、水、飲料、雜志、報(bào)紙、清潔耳機(jī)和便利設(shè)施。
Maintainssmooth operation of all equipment through periodic service checks, lubing, andreporting work orders promptly
通過定期的服務(wù)檢查和及時(shí)匯報(bào)工作訂單,保持所有設(shè)備良好運(yùn)行。
Maintainscurrent CPR, First Aid certifications, attends health & safety courses
維護(hù)現(xiàn)有的CPR,急救證書,參加健康和安全課程。
Administershealth history, questionnaires, fitness-wellness evaluations of members andclients.
管理健康史、問卷調(diào)查、會(huì)員和客戶的健康狀況評(píng)估。
Maintainsaccurate records, as well as tracking, of all personal training clients, with aspecial emphasis on proper procedure and protocol.
對(duì)所有單個(gè)的培訓(xùn)客戶要保持準(zhǔn)確的記錄和跟蹤,有一份特別的側(cè)重點(diǎn)在正確的程序和協(xié)議上。
Assistsmembers/ guests with use of the sauna, steam, whirlpool, etc.
在使用桑拿、蒸汽、漩渦等方面協(xié)助團(tuán)隊(duì)或客人。
Thoroughlyunderstands and adheres to proper credit, and cash-handlingpolicies and procedures.
完全掌握并遵守正確的信貸和現(xiàn)金處理政策、流程。
To clean the headset is clean and the headset
sponge is being change after every guest use.
在客人使用完畢后,清潔耳機(jī)及替換耳機(jī)上的海綿套。
Safeguardsall clients, guests, and members throughout each experience, while upholdingthe philosophy of the spa fitness center
為所有的客戶、客人和成員在所有體驗(yàn)中提供保障,同時(shí)堅(jiān)持水療健身中心的理念
To ensure the opening and closing of the
Health Club procedures are carried out smoothly and efficiently.
確保健身中心的營(yíng)業(yè)和關(guān)閉順利有效地進(jìn)行。
To actively introduceguest our spa and health club membership cards.
主動(dòng)向客人介紹水療中心和健身中心的會(huì)員卡。
?FollowsOccupational Health and Safety regulations.
遵循職業(yè)健康和安全條例。
Reportssuspicious people, behavior, and vehicles to Hotels Security.
向酒店安保部報(bào)告可疑的人、行為和車輛。
Ensures adherenceto Hotel’s Code of Ethics.
確保遵守酒店的道德準(zhǔn)則。