1. GYM operating 24hours for our in house tenants.
健身房24小時開放提供我們長住客人使用。
2. To clean all gym equipment’s with sanitizer for a minimum of one hour each shift and disinfect the machines right after using.
每班次都需要用消毒劑清潔所有健身器材并在客人使用后及時消毒
3. To be alert and watch all guests while using the machines, to inform guest when gym safety regulation are not being adhered to.
保持警覺,注意所有在使用健身器材的客人,在客人不遵守安全規(guī)定時,對他們做出必要的提醒
4. Locker rooms to clean all equipment’s, surfaces, shower / toilet cubicles in the early morning, and replenish all required amenities.
男女更衣室確保在早上進行全面清潔/消毒及備品補充齊全。
5. Frequent checks required after guest using and clear the trash immediately.
客人使用后要經(jīng)常檢查,并立即清理垃圾。
6. Hot / Cold Jacuzzi checks daily to ensure its’ functions properly and drain down the water for deep cleaning and disinfection weekly.
冷熱水泡池確保每天檢查正常運轉,每周放水進行全面清潔及消毒
7. Sauna & steam room to clean and disinfect daily and ensure room are cleaned all the times.
蒸汽與桑拿房每天清潔及消毒,確保隨時保持干凈。
8. Responsible for the safety of all guest services.
負責所有對客服務的安全 。
9. Manage the sale and promotion of departmental products and services.
對部門的產品及服務的銷售工作進行管理。
10. Comply with all apartment and corporate guidelines (eg signage guidelines, safety guidelines, etc).
遵守公寓和企業(yè)指導方針(如標識指導方針安全指導方針等)。
11. Deliver high quality service to guests.
向客人提供高品質的服務。
12. Adhere to departmental cleaning and maintenance programs.
遵守部門清潔和保養(yǎng)規(guī)定。
13. Complete other tasks assigned by Operation Manger.
完成上級領導安排的其它任務。
Duties and Responsibilities工作職責
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Sign in for attendance in full
uniform, uniform must be cleaned and presentable.
身著全套制服簽到,制服應干凈整潔。
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Assist to supervisor and
supervise the department operation.
協(xié)助主管并監(jiān)督日常工作。
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Supervise and delegate duties
to all staff within the job scope and to prepare their work schedules.
準備員工工作計劃,在職責范圍內管理并委派工作給員工。
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Handle all complaints and
requests immediately and tactfully. Make sure the guests are satisfied with the
service before they leave the hotel. Request assistance from supervisor if
complaints and requests cannot be handled.
迅速巧妙地處理客人的投訴和要求,確??腿穗x開酒店前對酒店提供的服務感到滿意,如果無法妥善處理客人的投訴和要求應請求主管的幫助。
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Should be alert and attendant
while guest are swimming. Should not live the guest in any case alone.
客人游泳時提防并注意客人的安全,任何情況下不能把客人單獨留在游泳池。
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Should inform immediately to
management in case of any incident occur around swimming pool.
泳池范圍內發(fā)生任何突發(fā)事件要立即通知管理層。
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Make sure that guest should be
saved if he/she is drowning or face any trouble.
在客人遇到麻煩時確保他/她的安全。
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Should be able to provide first
aid to guest . Should call for emergency help immediately.
給客人提供急救服務并立即撥打緊急救助電話。
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Conduct daily inspections of
swimming pool.
每日檢查游泳池。
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Make sure that swimming pool are
hygienically cleaned.
確保對游泳池進行消毒清潔。
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Maintain a daily logbook where
it should record all necessary follow-ups for the next shift. Note in logbook
all complaints unusual activities and attitude of the Leisure Club staffs for
the information of recreation manager / supervisor.
保管每日信息本并記錄下一班應跟辦的事項,客人投訴,不尋常的行為,以供康樂經(jīng)理/康樂主管參考。
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Report all maintenance to the
Engineering Dept. and check maintenance work to be done or not.
向工程部匯報所有維修問題并檢查維修是否已經(jīng)完成。
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Control consumption of Guest
supplies/amenities and sees to the adequate stocking of cleaning supplies.
控制客用品消耗,檢查清潔用品是否有足夠存量。
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Must be thoroughly familiar
with the duties of every employee in his area.
必須非常熟悉每個員工所負責區(qū)域的工作職責。
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Report any malfunctioning of
equipment to Superior.
向上級報告所有機器設備故障。
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Perform common duties and other
duties as assigned by Management.
執(zhí)行其它由管理層分派的工作。