Position Overview
The Spa Therapist main responsibility is to perform quality Spa treatment services to guests / visitors and members in a timely, courteous and efficient manner. Escorts guests to and from treatment rooms, attending to their every need throughout their Spa visit. Proactive and passionate in delivering treatment rituals to all guest for everlasting memories
水療芳療師的主要責(zé)任是以彬彬有禮、省時(shí)高效的方式為客人/訪客和會(huì)員提供卓越品質(zhì)的水療服務(wù)。迎來(lái)送往到訪水療的客人,包括帶領(lǐng)客人去理療房、滿足客人的需求。杰出的服務(wù)不僅僅來(lái)自于積極主動(dòng)、熱情周到,還要能夠?yàn)樗械目腿藙?chuàng)造永久難忘的回憶。
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The Role
Full working understanding of Spa Vision and Mission, SOP(s)
完全理會(huì)水療的愿景和使命,還有SOP運(yùn)營(yíng)操作標(biāo)準(zhǔn)
Perform and explain all treatments and products used in the spa menu
執(zhí)行并解釋水療菜單上的所有護(hù)理項(xiàng)目和所用的產(chǎn)品
Handle and maintain the quality and quantity of amenities, linens, beverages and all accessories in treatment room.
負(fù)責(zé)并保持理療房里用到的產(chǎn)品、布草、飲品和所有配件的數(shù)量和質(zhì)量
Handle and maintain cleanliness and organization of treatment rooms and pantry’s.
保持理療房和工作間的衛(wèi)生清潔和物品的整齊擺放
Assist and guide guests to the necessary stations prior to any services scheduled
在服務(wù)未安排妥當(dāng)之前協(xié)助并指引客人到指定的區(qū)域就坐
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Talent Profile
Highly effective communication skills
高效的溝通能力
Excellent organization skills
良好的組織能力
Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
專業(yè)的電話禮儀并且在通話中保持面帶微笑
Excellent interpersonal, written and verbal communication skills
良好的人際交往能力,書(shū)寫(xiě)和口語(yǔ)表達(dá)能力
1 year related working experiences is expected. 一年相關(guān)工作經(jīng)驗(yàn)
1、Candidates should be qualified and experience in Life saving techniques,?Having lifeguard certificate.
必須擁有救生證具備合格的救生技術(shù)。
2、They should be physically fit and have excellent swimming ability.
身體健康并掌握優(yōu)秀的游泳能力。
3、To report for duty punctually wearing the proper attire.
準(zhǔn)時(shí)上班,穿適當(dāng)?shù)姆b。
4、To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
保持高標(biāo)準(zhǔn)的個(gè)人儀容儀表和堅(jiān)持酒店儀容儀表的標(biāo)準(zhǔn)。
5、To provide friendly, courteous and professional service at all times.
在任何時(shí)候都提供友好,禮貌和專業(yè)的服務(wù)。
6、 Standard swimming skills 、Physical training 6-8 times per month ( swimming? 800m or running 3km each time)
標(biāo)準(zhǔn)游泳技能、根據(jù)自身素質(zhì)體能訓(xùn)練每月6-8次(每次游泳800米或跑步3公里)
7、 Learn and abide by HSE rules and regulations as well as bans and regulations of safe production.
學(xué)習(xí)和遵守各項(xiàng)HSE規(guī)章制度以及安全生產(chǎn)的各項(xiàng)禁令及規(guī)定。
8、 Actively participate in safety production management activities, consciously accept HSE production gather education and training.
積極參加安全生產(chǎn)管理活動(dòng),自覺(jué)接受HSE生產(chǎn)聚教育和培訓(xùn)。