Key Duties and Responsibilities
主要職責(zé)與責(zé)任
?Be fully trained and certified incarrying out all therapies and treatments available to guests in? the spa,in-room, or outdoors as per resort standards.
? ? ?受過全面培訓(xùn),獲得理療認(rèn)證,可根據(jù)度假酒店的規(guī)范在水療中心、室內(nèi)或戶外為客人提供理? ? ? ?療服務(wù)。
?Prepare all treatments correctly andefficiently as per resort standards.
? ? ? 按照度假酒店的規(guī)范,恰當(dāng)有效地準(zhǔn)備所有理療。
Communicate and assist guests as perresort standards.
? ? ?按照度假酒店的規(guī)范,與客人溝通,并協(xié)助客人。
Work in a clean and hygienic manneras per resort standards.
? ? ?按照度假酒店的規(guī)范,以清潔、衛(wèi)生的方式工作。
Carry out daily preparation of theSpa areas as per resort standards.
? ? ?根據(jù)度假酒店的規(guī)范,進(jìn)行水療區(qū)的日常運(yùn)營。
?Report any incidents or odd behavior to themanager.
? ? ? 向經(jīng)理報告任何事件或異常行為。
Ensure correct amounts of treatmentproducts are used and wastage is minimized as per resort standards.
? ? ?確保根據(jù)度假酒店的規(guī)范,使用正確數(shù)量的理療產(chǎn)品,將浪費(fèi)情況降至最低。
Attend to duty in proper uniform, ontime and well groomed.準(zhǔn)時到崗,穿著制服,儀表得體。Adhere to all health and safety standardsof the resort.
? ? ?遵守度假酒店的所有健康和安全規(guī)范。
Be fully trained on all spa servicesand treatments.
? ? ?受過關(guān)于水療服務(wù)和理療的全面培訓(xùn)。
Be fully trained on all spa productsand ingredients used in the Spa and salon area.
? ? ?受過關(guān)于水療和沙龍區(qū)使用的所有水療產(chǎn)品和配料的培訓(xùn)。
Attend trainings and adapt to newtreatments as per resort requirements.
? ? ?根據(jù)度假酒店的要求,參加培訓(xùn),適應(yīng)新的理療方法。
Be flexible in working schedules asper resort requirements.
? ? 按照度假酒店的要求,接受彈性工作安排。
Carry out any other job relatedduties as per resort requirements.
? ? ?按照度假酒店的要求,履行其他與職位相關(guān)的職責(zé)。
Handle guest complaints courteouslyand if not able to handle refer to Assistant Spa Manager.
? ? ?謹(jǐn)慎并有禮貌的處理賓客投訴事件,若不能解決則及時向水療副經(jīng)理匯報。
Provide range of treatment as pertraining, using correct techniques, equipment and timeframe.
? ? ?根據(jù)所做的培訓(xùn)內(nèi)容,正確使用護(hù)理手法、正確操作儀器,掌握理療時間。
According Therapist Training Managertraining plan do the daily training.
? ? ?按照理療師培訓(xùn)經(jīng)理的培訓(xùn)計(jì)劃,每天積極主動的進(jìn)行培。
Check sufficient stock of linen,product, and guest amenities ie: shower gel, shampoo, tissue and etc.
? ? ?檢查房間的擺設(shè)是否齊全,如:布草,產(chǎn)品,以及客用沐浴液/洗發(fā)水/紙巾等物品。
Fold and store linen in accordancewith correct procedure.
? ? ?根據(jù)標(biāo)準(zhǔn)程序來折疊,存放布草。
Clean equipment used in treatments andpreparation and store in accordance with procedure.
? ? ?按步驟清潔所有在理療過程中所用到的儀器,并按標(biāo)準(zhǔn)來備用,存放這些設(shè)備。
Clean preparation, treatment areasprior to and after product preparation and treatment.
? ? 護(hù)理結(jié)束后要對護(hù)理間進(jìn)行清潔 ,為下一次護(hù)理做好準(zhǔn)備,準(zhǔn)備好產(chǎn)品后應(yīng)再進(jìn)行檢查。
Dispose all soiled linen and rubbishin accordance to procedure
? ? ?按照標(biāo)準(zhǔn)程序來處理所有的臟布草和垃圾物品。
Ensure all product and equipment is clean andcorrectly stored確保所有產(chǎn)品和設(shè)備的潔凈,并恰當(dāng)存放這些產(chǎn)品。
Ensure all clients are taken care ofwhen coming of treatments
? ? 確保關(guān)注每一位做過護(hù)理后的客人。